If one or more products of your order do not satisfy you, You can change or return in all simplicity by 15 days following the date of receipt of the goods. The product must be in perfect condition, accompanied by its packaging of origin and must not have been used or damaged.
IMPORTANT: The return provides only the reimbursement of the total amount of the items and not of the shipment. The same goes for purchases with free shipping that, In case a return is required, The shipping costs will be equally calculated and therefore subtracted by the total purchase. Therefore, for the return, the purchase amount will always be calculated minus €6.90 for shipping and any insurance cost..
Return instructions Pack the product as carefully as possible to protect it during transport (preferably using the same package in which you received the article), and send it to the address that we will provide you at the time of the request. Upon receiving the package we will verify the product, If the return conditions are satisfied, we will reimburse the same payment method used for the purchase or shipment of a replacement product.
francesca –
brush that spreads the product in an extraordinary way
I'm very happy with Diego della Palma products
arrived in a short time , you are very kind !